Client Q & A
Thanks so much for joining our self service platform. You can now place and modify orders, rate temps, know who's coming to your office, check on status, confirm the temps, message temps through the dashboard, and more.
Here are some common questions and answers:
Q) What is this platform/dashboard?
A) Adirondack Staffing has decided to give back the control to our Clients and Candidates, creating more independence to serve each other. You can now place and modify orders, rate temps, see who's coming to your office, check on order status', confirm the temps, message temps through the dashboard, make changes, etc.
Q) Will invoicing change?
A) Invoices will be processed the same as they always have. We will send them through QuickBooks, via email, net 30. YOU WILL NEED TO PROVIDE PAYMENT AUTHORIZATION, (cc on file) if you utilize our payroll services.
Q) How do I request a temp?
A) You simply click "place an order" and follow the simple steps, you can increase the rate you are offering, have a catchy headline to draw attention, and more. Make sure it is "live".
Q) Can I have multiple users?
A) You simply click "Delegate User", on the menu on the left side of the portal and add their info, and choose their accessibility.
Q) Why does it say the temp Hygienist rate is $52 per hour?
A) The minimum temp Hygienist rate is $45 an hour to the temp and $7 an hour to the agency. $52 is the combined amount.
Q) Will permanent placements be invoiced through the app? Will they be invoiced automatically?
A) Permanent placements will still be invoiced, Net 30, through QB via email.
IMPORTANT:
When posting shifts, please provide the temps the following information (this is how temps choose where they want to go):
Office Hours : 730-430 Lunch 12-1
Check through Office Payroll, taxes withheld or Check at end of shift
Software: Dentrix - Eaglesoft - Mogo - Softdent -etc
Time allotted for a prophy or perio maintenance appointment? 50 min 60min
Does your office use digital : Yes
PPE Provided: N95, Face Shield, Iso Gown/Lab Coat
Scrub Color Preference:
Admin Temp: Scrubs
Parking Instructions:
Fun Facts
1) You can request specific temps that you love.
2) You can rate any temp that comes to your office. Great ratings will give these temps first dibs on shifts with your office. Poor ratings will hide any future shifts from poorly rated temps. Fully confidential.
3) You can print reports, make changes to requests at your leisure.
Candidate (Temp) Q & A
Thanks so much for joining our self service platform. You can now rate offices, get more details, get paid through the platform, message offices directly through the dashboard/app, and more.
Here are some common questions and answers:
Q) What is this platform/dashboard?
A) Adirondack Staffing has decided to give back the control to our Clients and Candidates, creating more independence to serve your community... It's our new app that can also be accessed on a computer, that both Candidates and Clients can use to work together.
Q) Why am I being asked to provide payment information in the dashboard?
A) You can get paid through the platform for any client that typically pays via check/1099, if client has opted in. (only a couple have)
Q) What if I forget to submit or approve a timesheet?
A) We will reach out to you to confirm the hours worked.
Q) I don't want to provide payment information. What now?
A) You can definitely proceed using the platform and you will not be paid through it.
Q) Is there a change in how I am paid?
A) ABSOLUTELEY NO CHANGES as to how you will be paid. You will still be provided the information on how you will be paid, prior to choosing the shift. Offices may pay you through their payroll, you may be paid through agency payroll, you may be given a check at end of shift, you may be paid through the platform. *Always remember that any office that pays you outside of payroll, will most likely issue you a 1099 at the conclusion of any given calendar year.
Please make sure to read in the shift description to see how you will get paid for temp shifts, so that you know how to prepare:
Client Payroll: I highly recommend bringing a Voided check and getting Direct Deposit. (no one likes lost checks)
ADK Staffing Payroll: You will need to fill out my "New Hire Packet" via Docusign and send a picture of a voided check and the direct deposit form with a physical signature on it.
1099 Paid on Platform: You will need to link your bank on the Platform. The first pay will be 7 days after the close of the current week, after that only a couple of days after the close of the week. You must clock in and out using the platform. No more lost checks form offices.
1099 Paid Check with Office: You will get paid either day of or within a couple of weeks from the office that you temp at.
Time Sheets: If you are linked to the position in the app/platform, please use the timesheet function in the app/ platform. Simply "check in" and "check out". It will allow you to modify it, if needed. See tutorial videos below.
How to modify your timesheet
You can modify their timesheets as soon as you clock out. You will see an option to edit right from your dashboard.
